Privacy Policy

Effective Date: 05 February 2026

Meikappi Products Private Limited (“we,” “us,” or “our”) is committed to protecting the privacy of our users (“you” or “Data Principal”). This Privacy Policy explains how we collect, use, and safeguard your personal information through the Meikappi mobile application and website.

1. Information We Collect

To provide you with our indigenous dried food products, we may collect the following categories of data:

·         Identity Data: Name, date of birth (to ensure you are above 18).

·         Contact Data: Shipping address, billing address, email address, and phone number.

·         Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

·         Technical Data: IP address, device type, and app usage statistics to improve your shopping experience.

2. How We Use Your Data

We process your personal data based on your explicit consent for the following purposes:

·         Order Fulfillment: Processing your order, delivering dried food products, and managing refunds.

·         Communication: Sending order updates via SMS/WhatsApp and responding to your customer support inquiries.

·         Legal Compliance: Maintaining records for tax (PAN/TAN) and food safety (FSSAI) regulations.

·         Safety: Verifying identity through unboxing videos to prevent fraudulent claims.

3. Data Sharing and Disclosure

We do not sell your personal data. We only share information with trusted third parties necessary for our operations:

·         Logistics Partners: To deliver your orders nationwide.

·         Payment Gateways: To securely process your transactions (we do not store your credit card or net banking passwords).

·         Government Authorities: When required by law to comply with FSSAI or tax audits.

4. Data Security

We implement robust technical and organizational measures to protect your data from unauthorized access, loss, or alteration. All data is stored on secure servers with restricted access.

5. Your Rights (As a Data Principal)

Under the DPDP Act, you have the following rights:

·         Right to Access: Request a summary of the personal data we hold about you.

·         Right to Correction: Request that we update any inaccurate or incomplete information.

·         Right to Erasure: Request that we delete your data when it is no longer needed for the purpose it was collected (unless required by law for tax/FSSAI records).

·         Right to Withdraw Consent: You can withdraw your consent at any time by contacting us.

6. Children’s Privacy

We do not knowingly collect data from children under the age of 18 without parental consent. Our products are intended for purchase by adults.